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CURRENT INFORMATION AND SAFETY PRECAUTIONS DUE TO THE NEW CORONA VIRUS SARS-COV-2

The new corona virus SARS-CoV-2 has now led to an international crisis. Recently, the number of infected people in Berlin has risen massively. Since even asymptomatic patients are contagious, we have to classify each patient as potentially contagious.

In order to prevent SARS-CoV-2 from spreading between patients in our practice, we are now forced to introduce extensive precautions. Since a visit to the practice and the associated stay in the waiting room is associated with the risk of becoming infected with SARS-CoV-2, we close the practice to the public with immediate effect.

We will do everything we can to provide our patients with the best possible care even in times of the crisis. We are very aware that treatment is vital for many of our patients. The measures taken serve to ensure that we can continue to maintain your medical care.

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HOW DOES THE PRACTICE ORGANIZATION CHANGE THROUGH THE SAFETY PRECAUTIONS?

The practice will be closed to the public until further notice. This means you can no longer come to the practice without an appointment. Even appointments agreed before the introduction of the safety precautions on March 15th, 2020 lose their validity. We try to contact all patients who have made appointments by phone. If you have not yet been reached, please contact us.

The practice can still be reached by phone during normal opening times. The number of calls related to SARS-CoV-2 has increased significantly in the last few days before the security measures were introduced. We will try to increase our capacity to answer calls. Please also use the option to call the answering machine if your call cannot be answered directly.

Before you call, please read the information on this page. This may already answer many of your questions. In this way, you can help the practice staff to be burdened a little less and have more time to take care of medical matters.

Please contact us by phone if we can do something for you. You can reach us as usual on 030-3011390.

We will try to find individual solutions for you in order to achieve the best possible compromise between the best possible medical care and avoiding the transmission of SARS-CoV-2.

SAFETY PRECAUTIONS AND CHANGED PRACTICE ORGANIZATION, SARS-COV-2 – FAQ

Many of our patients are at high risk for a severe course of the coronavirus disease COVID-19. Patients with lung problems and the elderly are particularly at risk from the virus. With the measures we would like to support our patients in avoiding a new infection by saving you the way to the practice, if possible. The measures also help prevent infections from being transmitted to employees. We therefore hope that we can avert a complete closure of the practice (e.g. due to quarantine) and remain able to act in order to continue our important task of providing priority care to our patients despite the crisis.

If you have a recipe request, call us. Let us know what you need. So that you don’t have to leave the house, we offer you a delivery service. If you agree, we will pass on your prescription and telephone number to the Witzleben pharmacy. The transfer serves to agree a delivery date. A processing fee of up to € 5 may apply for the delivery. If you do not want delivery at home, we will send you the recipe by post.

The main transmission path seems to be droplet infection. Theoretically, smear infections, i.e. infections over contaminated surfaces, are also possible. Since virus components can be detected in smears of the respiratory tract, but also in the tear fluid and also in stool samples, it must first be assumed that in addition to saliva and fine drops of fluid, which are released when coughing and sneezing, can also be transmitted through tear fluid or stool.

As with influenza and other acute respiratory infections, cough and sneeze etiquette, good hand hygiene and compliance with a distance of 1 to 2 meters to potentially sick people also protect against transmission of the new corona virus . In order to prevent smear infections, contact with other people as well as e.g. Hand hygiene must be carried out before preparing food, before eating and after using the toilet. To do this, wash your hands with soap and water and it is best to use disposable paper towels to dry your hands. Alternatively, hand disinfectants can be used for hand hygiene if the hands are not too dirty.
For further information, please visit the relevant pages of the Robert Koch Institute at http://www.rki.de

When infected with SARS-CoV-2, there is a very large variance in the clinical manifestation. The spectrum of symptoms ranges from asymptomatic courses to severe pneumonia with respiratory failure and death. Typical symptoms of an infection are fever, dry cough, runny nose and fatigue. Breathing problems, sore throats, headache and body aches and chills can also occur. Some sufferers experience nausea and diarrhea.

From our point of view, it is currently difficult to make clear recommendations for this case. The Association of Statutory Health Insurance Physicians recommends staying at home and calling the Berlin Senate hotline: 030-90282828. It is warned not to visit one of the six clarification offices in Berlin. According to the website of the Association of Statutory Health Insurance Physicians, the clarification centers set up for this purpose offer the possibility of transmitting infections by people with an unclear infection status sitting together with other people to be tested in the same waiting area. We do not know whether this risk of infection transmission has now been eliminated.

For immobile patients with very severe colds who need a doctor at home or in nursing homes, a car service was set up by the statutory health insurance association in cooperation with the Berlin fire department. From now on, he will take care of sick patients from 7 a.m. to 10 p.m. and, if necessary, also carry out a test for the coronavirus. The traveling service is equipped with the necessary protective equipment and is controlled via the control center of the KV Berlin (telephone number: 116117) and is only requested when it has been found that the callers have very severe cold symptoms and need a home visit.